Boil water notice issued for Coromandel town

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A boil water notice has been issued today for the Coromandel Town public water supply.

“The recent heavy rain has meant increased sediment in the water reaching the water treatment plant, which is not helping the plant’s clarifier to operate normally,” says a Thames-Coromandel spokesperson.

“The turbidity level in the treated water supply exceeds the NZ Drinking Water Standards.”

The Waikato District Health Board has been informed and it has instructed the council to issue the boil water notice.

“Therefore, in conjunction with The Medical Officer of Health, acting under the Health Act, 1956, the Thames-Coromandel District Council issues this Boil Water Notice.

“This means, residents are being asked to boil their drinking water for the time being until we remedy the issues,” says a Thames-Coromandel spokesperson.

Council advise all residents using the Coromandel Town public water supply to bring their water to a rolling boil for at least two minutes to make it safe for drinking.

There’s more information about this notice below, and frequently asked questions about boiled water notices here.

What this means for Coromandel Town residents is that their tap water is not safe to drink.

The following Immediate actions need to be taken by residents drinking from the town supply:

1. Extra chlorine is being put into the water however, to make the tap water safe to drink, boil all tap water at a rolling boil for at least two minutes. If using for a hot drink it may be used immediately, otherwise allow it to cool.
2. Be especially careful with infants, the elderly, and people with immunocompromised conditions
3. Share this information with all of the people you came into contact with who live or work in the affected area e.g. schools, hospitals, businesses.

What caused the situation?
Heavy rain in the Coromandel area has resulted in more very dirty water reaching the treatment plant. For that reason, the treatment plant has been running at reduced capacity. To continue supplying sufficient water to town it has been necessary to supply non-compliant water to the community. The District Health Board has been notified.

Who is affected?
This boil water notice applies to all water taken from the Thames-Coromandel District Council Coromandel Town Reticulated Water Scheme.

How will you know if you have been made ill from tap water?
If you swallow tap water without boiling it first, you may experience diarrhoea, stomach cramps, fever, or nausea. See your doctor as soon as possible and take this notice with you if you experience any of these symptoms.

Action for industry and institutions
Any industry or institution involved in using tap water for consumption or a food process must stop immediately. Contact the Thames-Coromandel District Council to obtain specific clearance before starting operations again.

What action is being taken?
TCDC in conjunction with Veolia is working to fix the problem. A Boil Water Cancellation Notice will be issued when the tap water is safe to drink. Keep boiling the tap water until you receive a Boil Water Cancellation Notice.

Who to contact for more information?
Please listen to More FM (89.1 in Coromandel). Information will also be released to the media regarding this Boil Water Notice e.g. newspapers, radio or television.

For updated information, ring the Thames-Coromandel customer services team on (07) 868 0273, follow us the council’s Facebook page or sign-up for our e-newsletters.

“We apologise for any inconvenience and ask that you avoid any wastage of water,” says a council spokesperson.

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