Michael Hill Jeweller closes Tauranga store

MIchael Hill Tauranga used to be on Devonport Road. Photos: Daniel Hines/SunLive.

Michael Hill Jeweller has permanently closed its Tauranga, Upper Hutt and Johnsonville stores.

On May 15, the company announced to the New Zealand Stock Exchange that it would close stores across its global network in response to the changing retail environment caused by the coronavirus crisis.

Since then, the company declined to name the New Zealand stores that would be affected by the closures. But on Wednesday it confirmed the three.

"Michael Hill constantly reviews the profitability of all the stores in its network, and this has seen three stores not reopen following the COVID restrictions lifting – Johnsonville, Tauranga and Upper Hutt," it says in a statement.

"The remaining network of 49 Michael Hill stores across New Zealand are open and trading, with no further New Zealand store closures currently planned.

"Every effort has been made to redeploy impacted staff from those stores across the Michael Hill store network. For our customers, we make this transition easy to ensure we do not impact their shopping experience with Michael Hill and provide our customers with the solution to either shop at another suitably located store or via our online store."

In its announcement to the stock exchange, Michael Hill Jeweller says it's planning to close five stores in Australia and one in Canada, as well as the three in New Zealand.

The company says it has re-evaluated the store network, customer demographic, and store profitability.

"We are determined to open the right stores at the right time with the right inventory," it said in May.

"Accordingly, we have been negotiating with all our landlords to reach reasonable commercial arrangements that reflect the reality of the consumer marketplace and trading conditions."

As of June 8, Michael Hill Jeweller had received $2.2 million in wage subsidies for 326 staff.

Prior to the closures, Michael Hill Jeweller had 304 stores in New Zealand, Australia and Canada with global sales of A$569 million (NZ$593m) last year.

Retail expert Juanita Neville-Te Rito says the closed stores are all in locations that had dramatically changed over the last decade.

"Tauranga, for example, has shifted quite significantly over the last couple of years. If you go down the main street of Tauranga, it is a ghost town at the moment."

Stores have either moved to the Tauranga Crossing mall, which has become the city's new epicentre or into the newly refurbished Bayfair.

"Both malls have a really strong hospitality offering and are really family friendly," she says.

"Once you start getting that repeat visitation, they become your new local."

Upper Hutt suffered for its proximity to Queensgate mall, while Johnsonville had struggled for a long time, she said.

Michael Hill Jeweller has been approached for comment.

-Stuff/Debrin Foxcroft.

More on SunLive...
You must be logged in to make a comment. Login Now

free parking meters

Posted on 11-06-2020 18:56 | By dave4u

Same meters only free, parking meters would fix the dead CBD which would stop business parking too and a fine if you were over the time max 2 hours

Oh NO!!!!

Posted on 11-06-2020 17:56 | By Cynical Me

"Tauranga, for example, has shifted quite significantly over the last couple of years. If you go down the main street of Tauranga, it is a ghost town at the moment." And ain’t going to change in a hurry. Council needs to stop wasting money down there and spend it where it will do more good.


Posted on 11-06-2020 17:24 | By

ghost town will be more so now, the council has opened up parking meters, and parking wardens, so our family still will not be back, i think they said that they lost $11 to 12 million while in lock down, that’s only 6 weeks, that is $11 to 12 million that people could have spent in cbd, but has gone to the shopp,ing malls

And There It Goes

Posted on 11-06-2020 17:21 | By

Another gem in the jewel of our city gone . . . but Farmers is coming . . .

No business in CBD...

Posted on 11-06-2020 17:01 | By jed

I find Tauranga city to be a cold & windy, sunless, depressing area. It is so soulless you just want either avoid completely or escape as quickly as possible if you happen to get trapped there. The money council spent on the strand improvements is a waste. Although I see potential if they remove the rail line and move business towards the waterfront taking sunlight into account .


Posted on 11-06-2020 15:46 | By EGD

It is a ghost town, be honest !

Another Business GONE

Posted on 11-06-2020 12:33 | By The Caveman

from the CBD - its almost a ghost town !!